Shipping & Delivery Policy

UMMI Gummy - Zazen Innovations LTD

At UMMI, we aim to deliver your orders quickly and reliably across the United Kingdom.

1. Delivery Locations

We currently deliver throughout the United Kingdom.

2. Shipping Charges

Standard UK Delivery: £5.99 for orders below £50.
Free UK Delivery: Available on orders of £50 or more.

All applicable shipping charges are displayed at checkout before payment.

3. Delivery Times

Orders are typically delivered within 1–2 business days.

Delivery times are estimates and may vary due to weekends, UK bank holidays, courier delays or circumstances beyond our control.

4. Delayed or Missing Orders

If your order is delayed or hasn't arrived within the expected timeframe, please contact us at ummigummy.marketing@gmail.com with your order number.

We will investigate the issue and assist you in resolving it.

5. Damaged Deliveries

If your order arrives damaged, please contact us as soon as reasonably possible at ummigummy.marketing@gmail.com with your order details and, if available, photographs of the damage.

We will review the issue and arrange an appropriate resolution in accordance with your statutory consumer rights.

6. Contact Information

For any shipping or delivery enquiries, please contact:

UMMI Gummy

Zazen Innovations LTD

Email: ummigummy.marketing@gmail.com

Website: https://ummigummy.com